Optimizing Healthcare Operations with Expert Back-Office Support
Helping medical practices improve efficiency and patient satisfaction through cost-effective, bilingual support services.
Why choose us
Bilingual & Trained Agents
Skilled in handling patient communications.
Cost-Effective Solutions
Reduce overhead without compromising quality.
HIPAA-Compliant Services
Ensuring data security and patient privacy.
Improved Patient Satisfaction
Faster response times and seamless scheduling.
Our Services!
We provide medical practices with the administrative support they need to focus on patient care. Our team specializes in:
Our Mission & Values
Empowering healthcare providers by delivering seamless, high-quality medical back-office support. Our core values:
- Integrity – Ethical and transparent business practices.
- Efficiency – Maximizing productivity for medical offices.
- Innovation – Leveraging technology for streamlined operations.
- Client Focus – Providing personalized, results-driven solutions.
Feedback from our clients
Office manager | Integrative Medical
Since 2022, OrthoServ has partnered with HRMD when we were exploring offshore operations beyond our captive operations India. We wanted to be in Colombia to address the multi-lingual and cultural affinity needs of our clients' patient populations. In addition, Colombia being near-shore also offered us the option with clinical resources with experience in servicing US patients hand-on. HRMD was a natural fit, not only because of the location choice but also its strong domain expertise at a leadership level of healthcare. Our journey has been a true partnership where we feel that our team in HRMD is just a natural extension of OrthoServ. Their management has also stepped in to ensure that their staff on our account are empowered to work as per our organizational needs.
Managing Partner | OrthoServ Management Services LLC
We love HRMD! The staff is so helpful, friendly, and communicative! The teamwork mentality and consistent work they put forth help make our clinic successful!!